• Client: Ocado Technology
  • Service: Resourcing consultancy
  • Company: Questers
  • Questers

Expanding Ocado’s culture of innovation

Ocado Technology partnered with near-shoring specialists Questers to expand their delivery team through an additional centre in Sofia.

The challenge

Ocado Technology, the technology arm of the pure-play UK online supermarket, Ocado, contracted with Questers in 2014 to create a new team focused on robotics, embedded systems and machine learning – skills available in the Sofia tech market.

The solution

Questers worked with a dedicated country manager from Ocado’s UK HQ to help establish the Ocado Technology brand in Sofia. This emphasis on culture enabled them to bring the Sofia operations in line with their other locations, instilling common company values. Questers continues to provide recruitment, HR and support services through the transition and beyond.

The results

  • Substantial team established by 2017
  • Over 50 engineers successfully added in 2018
  • No disruption to the rapid growth of Sofia operations